Effective Date: 15 July 2023

This Privacy Policy describes how Shams Foods ("we," "us," or "our") collects, uses, and discloses personal information when you visit or make a purchase from our website [shamsfoods.de] (the "Site").

1. Personal Information We Collect

   • When you visit the Site, we automatically collect certain information about your device, including your IP address, web browser, and browsing history.
   • When you make a purchase or attempt to make a purchase through the Site, we collect personal information you provide, such as your name, billing address, shipping address, email address, and phone number.
   • We may also collect additional information you voluntarily provide, such as product reviews or feedback.

2. Use of Personal Information

   • We use the personal information collected to process and fulfill orders, communicate with you, and provide customer support.
   • We may also use your information to improve and personalize your experience on the Site, analyze usage data, and conduct market research.

3. Data Retention

   • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
   • We may also retain and use aggregated, anonymized data for analytical purposes.

4. Sharing Personal Information

   • We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping providers.
   • We may also share your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights and safety.

5. Your Rights

   • You have the right to access and update your personal information. You can request this by contacting us using the information provided below.
   • You may also have the right to request the deletion of your personal information, restrict its processing, or object to certain uses.
   • If you have any concerns about how we handle your personal information, please contact us and we will address your concerns.

6. Security

   • We take reasonable measures to protect the security of your personal information and use industry-standard safeguards.
   • However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Contact Us

   • For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
   • Email: info@shamsfoods.de
   • Address: Schürblick 548599 Gronau Germany

Please note that this privacy policy is subject to change without prior notice. It is recommended to review this policy periodically for any updates.