Effective Date: 15 July 2023

Please read these terms and conditions ("Terms") carefully before using the website shamsfoods.de (the "Site") operated by Shams Foods ("we," "us," or "our").

1. Acceptance of Terms

   • By accessing and using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Site.

2. Intellectual Property

   • The Site and its original content, including product images, descriptions, and logos, are the intellectual property of Shams Foods and are protected by applicable copyright and trademark laws.
   • You may not use, reproduce, or distribute any content from the Site without our prior written permission.

3. Product Information and Pricing

   • We strive to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or pricing on the Site.
   • We reserve the right to modify or discontinue any product at any time without prior notice.

4. Ordering and Payments

   • By placing an order through the Site, you represent that you are at least the age of majority in your jurisdiction and have the legal authority to make purchases.
   • All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, inaccuracies in pricing or product information, or suspected fraudulent activity.
   • Payment for orders is processed securely through our designated payment processors. You agree to provide accurate and complete payment information and authorize us to charge the total order amount to the provided payment method.

5. Shipping and Delivery

   • We will make reasonable efforts to fulfill and deliver your orders within the estimated timeframe. However, we are not responsible for any delays or errors caused by third-party shipping providers or factors beyond our control.
   • Shipping costs, if applicable, will be indicated during the checkout process and added to the total order amount.

6. Returns and Refunds

   • We strive to provide high-quality products and a satisfactory customer experience. If you are not satisfied with your purchase, please review our Refund Policy located on the Site for information on returns and refunds.

7. Limitation of Liability

   • To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Site or any products purchased through the Site.
   • In no event shall our total liability exceed the amount paid by you for the specific product giving rise to the claim.

8. Governing Law and Jurisdiction

   • These Terms are governed by and construed in accordance with the laws of Germany. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Germany.

9. Changes to Terms

   • We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. It is your responsibility to review these Terms periodically for any updates.

10. Contact Us

    • If you have any questions or concerns regarding these Terms, please contact us:
    • Email: info@shamsfoods.de
    • Address: Schürblick 548599 Gronau Germany

Please note that this privacy policy is subject to change without prior notice. It is recommended to review this policy periodically for any updates.